Click the “My Account” link at the top of any page on the BMC website. Go into the “Administrator” tab. There is a “Manage Users” box which contains an “Add new users” link. Click this link and fill in any necessary information to finish.
You cannot delete users from your company profile; however you may “disable” users. This will prevent them from having any access to your account. In the “Administrator” tab (accessed via the “My Account” link at the top of the page), click the “Edit or disable users” link in the “Manage Users” box. Select the user whose permissions you wish to change and follow instructions to finish.
There will be an email that goes to the admin, shopper, and/or anyone that sets up an account on the web through the Call Center with the subject “Forgotten Password.” This is because you DO NOT set up a password on the phone; you must click the link and set your own up. If you forget your password and can’t reset, please contact the Call Center and a BMC associate can reset the password. You must have a valid PIN and Security Question.